Frequently Asked Questions (FAQ)

1. When will I receive my order?

Our typical shipping times range from 7 to 20 business days, depending on your location and the supplier’s fulfillment time. You’ll receive a tracking number as soon as your order ships!

2. Where do you ship from?

We work with multiple global suppliers to bring you the best products at the best prices. Your item may ship from different international locations depending on availability.

3. Do you offer returns or exchanges?

Yes! If your item arrives damaged, defective, or incorrect, we’ll send a replacement or issue a refund. Please contact us within 14 days of receiving your item with photos and order details.

Note: We do not offer refunds for buyer’s remorse or incorrect sizing unless there’s a product defect.

4. How can I track my order?

Once your order ships, we’ll email you a tracking link. Please allow a few days for the tracking info to update.

5. Why did I receive only part of my order?

To speed up delivery, we may ship items separately if they come from different warehouses. Don’t worry — the rest of your items are on the way!

6. Do you ship internationally?

Yes, we ship to most countries worldwide! Shipping times and fees may vary based on your location.

7. Can I cancel my order?

Orders can only be canceled within 12 hours of purchase. After that, they may already be in processing or shipping.

8. Are your products high quality?

Absolutely. We carefully select our suppliers to ensure we deliver premium, functional fitness gear designed to support your goals.

9. How can I contact customer support?

You can reach us anytime at jonathandanno@musclemethod.store. We usually respond within 24–48 hours.